Company Overview: Welcome to Everest, where executive support combines human expertise with advanced technology to alleviate our clients’ administrative burden, freeing their time for impactful endeavour’s. Our unique blend of efficiency, scalability, and personalised assistance ensures our clients, and our team members, reach the peak of their potential. It’s about time!
Introduction: As a Virtual Assistant at Everest, you will be entrusted with a higher level of responsibility in our quest to deliver unparalleled executive support. Your role is critical in navigating our clients through their administrative challenges, ensuring our standards of excellence are not just met, but exceeded. Your dedication, strategic insight, and ability to manage intricate tasks will reflect the pinnacle of Everest’s promise to our clients.
Responsibilities:
Strategic Operational Management:
- Lead and execute complex administrative, scheduling, and task management initiatives with efficiency and precision.
- Serve as a primary point of contact for your supervisor, swiftly addressing and distributing tasks.
- Drive autonomous workflow by strategically selecting tasks from internal platforms.
- Ensure high-quality task delivery, targeting an average quality score above 4.5 out of 5.
- Facilitate communication and collaboration among teams.
- Embrace and lead a culture of continuous improvement, adopting and teaching new skills.
- Mentor junior operators and participate in peer-review processes.
- Cover for other operators/leads when they’re out of office.
Advanced Client and Task Management:
- Manage intricate scheduling, administrative tasks, and project oversight with a keen eye for detail.
- Demonstrate advanced proficiency in digital tools like Google Calendar, Outlook, Excel, and project management software.
- Solve delegations across many categories with a low rate of mistakes.
- Conduct large-scale data and research projects, providing strategic insights.
- Handle high-level finance tasks and complex travel arrangements.
Requirements:
- Exceptional organisational and time management skills.
- Strong leadership and communication skills.
- Advanced proficiency in digital tools and software for scheduling and project management.
- Analytical thinking and problem-solving skills.
- Initiative and self-motivation.
- Excellent interpersonal skills for mentoring and guiding junior operators.
Attributes:
- Operational Excellence: Lead and execute complex tasks efficiently.
- Quality Focus: Commit to high standards in task delivery.
- Strategic Planning: Manage tasks with robust progress.
- Continuous Improvement: Eagerly adopt and teach new skills.
- Client and Stakeholder Management: Maintain a low rate of mistakes in managing intricate tasks.
Compensation:
- Salary: $7,000 – $14,000 annually, depending on experience.
Benefits:
- Flexibility with remote work options.
- Access to advanced digital tools and platforms.
- Opportunities for professional growth and development.
- A culture of recognition and empowerment.