Corporate

Floor Manager at Eric Kayser

Eric Kayser, a fast-growing Hospitality company with branches in Victoria Island and Ikoyi, Lagos State, is looking for ambitious and skilled candidates to fill the following positions below:

Job Title: Floor Manager

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Location: Victoria Island, Lagos
Report to: Head of Branch

Job Description
Responsible of:

  • Hostess, waiters, food runners, counter attendants and shift leaders

Liaise with:

  • Steward, parking attendant, waiters on wheels, phone host, bartenders, kitchen attendants, kitchen shift leader, head of kitchen, bar leader and Head of Branch

Mission:

  • Support the restaurant operations and activities, supervising the floor staff and upholding the policies and quality standards of the company to ensure guest satisfactions.

Tasks

  • Supervise the floor opening and closing procedure according to checklist
  • Ensure quality standards in product, equipment, atmosphere and service using records, menus and appropriate reference material
  • Monitor the implementation of standards set for products and practice to ensure food safety
  • Orient and encourage floor staff to promote menu items pushing sales
  • Handle the software system operations
  • Ensure good grooming, hygiene, safety and sanitation practices in floor area
  • Look after the assets and provide necessary inventories when needed
  • Report the needs of regular maintenance and upkeep of the floor and its equipment
  • Monitor the floor staff schedule, attendance, section rotation, duties, performance, training and leave participate in their coaching, appraisal and development opportunities
  • Ensure a good and professional communication channel among and the floor team and with the head of branch through logbooks, memos, briefings and meetings.
  • Initial aggressive interaction through seeking and soliciting feedback from guests and handling their complaints
  • Review the daily, weekly, monthly and yearly reports related to floor operations
  • Review the yearly plan for events and promotions with the head of branch
  • Report the floor state of operations to Head of Branch providing advice for possible improvement

Qualification and Experience

  • OND / HND / BSc with 3-5years

Salary
N120,000 monthly.

Application Closing Date
1st May, 2024.

How to Apply
Interested and qualified candidates should send their Applications to: [email protected] using the job title as the subject of the email.

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