Tokyo Academics is the passion project of a constellation of teachers, researchers, and academics from around the world. Since 2012, we’ve evolved from a few university friends to a growing number of part-time and full-time individuals located in Tokyo, as well as working remotely. We are an organization of experts deeply passionate about helping students meet their potential and capture the opportunities of the future.
We are looking for a Virtual Assistant to help out in our daily business operations by performing various administrative tasks including answering emails, scheduling meetings and organizing business-related processes and files. Our ideal candidate will be working remotely, and is expected to be highly independent and detail-oriented as the division leaders will rely on your administrative and operational abilities to improve workflow.
This is an exciting opportunity to join a fast-growing organization of 150+ team members around the world. You will play a significant role in helping the organization continue to grow by improving our business’ operational efficiencies.
Objectives of this role:
- Primarily responsible for providing assistance to the division leaders with regards to administrative, operational and other tasks
- Optimizing efficiency across the division
What you will work on:
- Manage administrative tasks, data updates, and communication channels to ensure efficient operations within the division assigned
- Contribute to process improvement projects, identifying areas for optimization and implementing necessary changes
- Handle correspondence, respond to emails, and interact with clients, partners, or team members on behalf of the division leaders
- Provide support in organizing and updating relevant data, files and documents, ensuring accuracy and completeness
- Conduct research projects related to the division assigned, providing valuable insights
- Assist in managing and posting content on social media and other platforms
- Assist in content creation, including drafting documents, blog posts, or reports
- Provide customer support by responding to inquiries, resolving issues, and maintaining a positive customer experience
- Perform daily tasks that require immediate attention, ensuring prompt resolution of urgent matters
- Attend meetings as required, actively participating and documenting discussions when necessary
- Perform additional tasks as required to contribute to the smooth functioning of the admissions consulting team
Our ideal candidate:
- Has fluent English communication skills (reading/ writing / speaking)
- Has excellent time management, organizational, and multitasking, and decision-making skills
- Has excellent interpersonal skills to communicate, interact, and work with different levels of management and individuals
- Is highly detail-oriented, resourceful and self-independent individual who can work with minimal supervision
- Must be comfortable working remotely and supporting staff from different time zones
- Is highly proficient in Google Suite, Microsoft Office, Skype, Slack, and other project management tools like Trello, Asana, etc.
- Experience as a Virtual Assistant at an international company is an advantage
- Experience as a Personal / Executive / Virtual Assistant for a company executive is an advantage
- Experience in the field of education is an advantage
Benefits:
- Competitive compensation package, commensurate with experience
- Bonuses based on company growth and performance
- Join a rapidly growing company with opportunity for career progression and diversification
- Autonomy to implement ideas and have a significant impact
Work hours:
- 40 hours/week
- Working remotely from 10AM – 7PM Japan Standard Time